I'M
Azhar
Hossain.
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A Father
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Story Teller
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Technology Lover
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YouTuber
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A Husband
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Gamer
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Automation Specialist
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Content Creator
Things I Probably do Better than Others
Automation
Eat, Sleep, Automate...Repeat!
Photography
Hobbyist
Consulting
Understand Business Goals and Help Achieve them
Videography
Storytelling
Public Speaking
I speak on various topics, Mainly "Life"
Training
Train on Automation Anywhere & IBM Watson Products
PROFESSIONAL Skills
Robotic Process Automation
Expert in end to end RPA Program Management
Enterprise Design Thinking
Deliver Human-Centered Outcomes At Speed And Scale
Solution Design
Experienced in designing complex automation solutions
Natural Language Processing
Experienced in building solution with IBM Watson Natural Language Understanding / Processing
Program Management
Expert in managing and implementing end to end automation solution for clients and internal teams
Natural Language Classifier
Experienced in building solution with IBM Watson Natural Language Classifiers
Automation Orchestration
Expert in setting up automation orchestration with minimum license cost
Chat Bots
Experienced in Building variety of chat bots & dialogue flows using IBM Watson Assistant
Automation Consulting
Expert in translating business requirements in adaptable and achievable automation solution
PORTFOLIO
MY LATEST WORK.
See full Portfolio>
Experience
2017-Present
IBM India
Automation Program Manager & Solution Architect
Lead a global team of RPA Automation Anywhere Center of Excellence
2015-2017
IBM India
Team Leader - Service Desk
Lead service desk team through transition and transformation
2013-2015
IBM India
Application Support Specialist
Symantec DLO Application support, I work on the Incidents/Tickets created via escalation by Level 1 or Online for PC backup and DLO Application related issue. Also I have taken initiatives and initiated multiple stretch assignments
2011-2013
IBM India
Technical Support Analyst
Provide IT Related support for AT&T Employees and Contractors Majorly Based in USA. Support includes Hardware and Corporate Network troubleshooting and configuration, Network related Issues, Network Printers, Application support & Outage Management.
2009-2010
Wipro BPO
Sr. Associate/ Technical Support Specialist
Technical support for HP customers with products like Desktop, Laptops, Printers and All-in-One Devices. Trained a team of 31 for HP desktops. Mentored a team of 18 on the production floor for HP desktops
2006-2008
Oxford Education Center
Computer Operator & Instructor
Basic Computer Training
GET IN TOUCH
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