I'M

Azhar

Hossain.

  • A Father
  • Story Teller
  • Technology Lover
  • YouTuber
  • A Husband
  • Gamer
  • Automation Specialist
  • Content Creator

Things I Probably do Better than Others

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Automation

Eat, Sleep, Automate...Repeat!

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Photography

Hobbyist

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Consulting

Understand Business Goals and Help Achieve them

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Videography

Storytelling

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Public Speaking

I speak on various topics, Mainly "Life"

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Training

Train on Automation Anywhere & IBM Watson Products

PROFESSIONAL Skills

Robotic Process Automation

Expert in end to end RPA Program Management

Enterprise Design Thinking

Deliver Human-Centered Outcomes At Speed And Scale

Solution Design

Experienced in designing complex automation solutions

Natural Language Processing

Experienced in building solution with IBM Watson Natural Language Understanding / Processing

Program Management

Expert in managing and implementing end to end automation solution for clients and internal teams

Natural Language Classifier

Experienced in building solution with IBM Watson Natural Language Classifiers

Automation Orchestration

Expert in setting up automation orchestration with minimum license cost

Chat Bots

Experienced in Building variety of chat bots & dialogue flows using IBM Watson Assistant

Automation Consulting

Expert in translating business requirements in adaptable and achievable automation solution

 
 
 
 

PORTFOLIO

MY LATEST WORK. 
See full Portfolio>

Experience

2017-Present

IBM India

Automation Program Manager & Solution Architect

Lead a global team of RPA Automation Anywhere Center of Excellence

2015-2017

IBM India

Team Leader - Service Desk

Lead service desk team through transition and transformation

2013-2015

IBM India

Application Support Specialist

Symantec DLO Application support, I work on the Incidents/Tickets created via escalation by Level 1 or Online for PC backup and DLO Application related issue. Also I have taken initiatives and initiated multiple stretch assignments

2011-2013

IBM India

Technical Support Analyst

Provide IT Related support for AT&T Employees and Contractors Majorly Based in USA. Support includes Hardware and Corporate Network troubleshooting and configuration, Network related Issues, Network Printers, Application support & Outage Management.

2009-2010

Wipro BPO

Sr. Associate/ Technical Support Specialist

Technical support for HP customers with products like Desktop, Laptops, Printers and All-in-One Devices. Trained a team of 31 for HP desktops. Mentored a team of 18 on the production floor for HP desktops

2006-2008

Oxford Education Center

Computer Operator & Instructor

Basic Computer Training

GET IN TOUCH

I'd love to hear from you

6A28B27D-C773-497A-BF24-D2CCEA5E3BEB.JPE

Contact:

Email: letsautomate@outlook.com

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